HOW TO FIND YOU?
We are located in Tallinn, Betooni 8. Drive on St. Petersburg highway in the direction of Narva (out of the city) then you need to turn right after the Scania centre onto Betooni street.
GPS coordinates: 59.4211, 24.8550. You can find us on Google maps and waze under the name TruckParts Eesti OÜ. Take a look at the map at the bottom of the website.
DO THE PRODUCTS HAVE A WARRANTY?
Sold parts have a warranty of 90 days under the condition that the sold part is returned in the same order and it was not removed with sales documents attached.
The warranty does not cover transportation, instalment and removal costs.
In case of a defect the part will be replaced by TruckParts Eesti OÜ. If there is no replacement possible the part cost will be refunded. TruckParts Eesti OÜ is not responsible for the compatibility of the part unless otherwise agreed upon.
All parts are photographed and have a security mark. Tampered products are excluded from warranty.
HOW CAN I ORDER PRODUCT DELIVERY AND HOW MUCH DOES IT COST?
After placing an order on the TruckParts Eesti OÜ webstore choose the shipping option and fill in the required fields. After the order has been placed, we will send you the invoice that needs to be paid on the email provided. After the invoice has been paid, we will send the parts by courier. The cost of transportation is displayed near each part.
CAN I PAY BY CARD?
Yes.
IF THE PART DOES NOT FIT CAN I RETURN IT?
Yes, if the part does not fit you can return the part and we will replace it during 14 days. We try our best to avoid such situations.
CAN I BORROW THE PART TO TEST?
We try to accommodate such requests if possible and provide the part so you can try to see if it fits. In that case we request 25% of the part cost if both parties agree to it before the purchase.
HOW DO I KNOW THAT THE PART WILL FIT MY VEHICLE?
The easiest way to know if the part is compatible is based on the original/manufacturer codes. If the codes match, then the part will fit. As the manufacturers change the codes often, the part with a slightly different code can still work correctly. In such cases we use electronic parts databases to make sure of a match. Using the VIN code of the vehicle we can determine which parts will fit. Comparing the codes gained from the electronic database with the part in question we can determine if the part will be a replacement match. Naturally, we also rely on experience gained over time.
HOW EXACTLY CAN I SELL MY VEHICLE TO YOUR COMPANY?
You can offer drivable and non-drivable trucks, buses, trailers and other heavy equipment for sale to TruckParts Eesti OÜ. Send the vehicle information to info@truckparts.ee or call us on +37256504299. Our purchases and sales representative will send you an offer if we are interested and if both parties are interested, TruckParts Eesti OÜ will create the buy/sell document.
WHAT DOCUMENTS ARE NEEDED WHEN SELLING A VEHICLE TO YOU?
The vehicles technical passport and proof of the owner identification. If the seller is not the owner of the vehicle then it will also require written consent from the owner.
WHO AND HOW WILL REMOVE THE VEHICLE FROM THE ROAD ADMINISTRATION DATABASE?
We will remove the vehicle using the online system. There is no need to go to the Road Administration.
